Bathmate常見問題總整理｜效果、安全性、購買方式一次看懂

Frequently Asked Questions

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Frequently Asked Questions

Some of the most frequently asked questions for your examination

Does BATHMATE really work?

Yes Bathmate Hydromax pumps can effectively add new dimensions.
We spend countless hours in the lab designing and developing our products, as well as volunteering subjects to test them before launching them on the market.
To learn more about the scientific reasons why our products work, you can watch our video Bathmate Works?

Is BATHMATE safe to use?

Yes, Bathmate Hydromax pumps are completely safe to use. All areas that come into contact with your skin have been withdrawal tested and approved.

The Bathmate Hydromax pump distributes negative pressure evenly over every surface through the water. It is therefore absolutely safe to use.

Does the effect last?

After 6 weeks of proper use, the results are permanent.

How long will my workout take?

We recommend using the Bathmate Hydromax water pump for 15 minutes every day or every 2 days. We recommend using it regularly to maintain good health and ensure long-lasting results.

Do I have to use the BATHMATE pump in the water?

BathmateHydromax is a water pump that, as the name suggests, relies on the power of water to create the maximum amount of suction.

The device works best when used in the shower or bathtub, but it can also be used in the air. However, it is much less efficient.

What size can my penis be?

Most of our customers experience a length of about 2-5 cm and a thickness of up to 2 cm. Every user is different and results will be based on your own situation. Smaller men tend to see the best results.

How do I order my BATHMATE pump online?

Ordering a Bathmate pump online is easy. Simply select the model you would like to purchase and submit your order.

How do I make a payment?

When the goods are delivered to you by the staff of Home Delivery after 3-5 working days from the effective date of the order, the payment will be collected by the staff of Home Delivery, which is safe, efficient and convenient.

Does the BATHMATE pump come with a warranty?

All Bathmate products come with a 24 month warranty. For a warranty, please contact us.

How long does it take for my item to arrive?

Our warehouses ship out orders the same day or the next day. Because we have strategically located warehouses around the world, this means that most items are received by the customer within a few days. If it has been over a week and you have not received your item, then please contact us directly at

Is the packaging private?

All parcels are packed discreetly with no sensitive content, images or text. Delivery notes and invoices are also written in plastic.

How much does it cost to ship?

Free shipping for customers in Asia.

Customers who are located far from our distribution centers may not qualify for free shipping and will be charged a shipping fee. The amount charged will depend on your location and available vendors.

I live outside Hong Kong, can I still order BATHMATE?

Yes, of course you can. We ship to any location and have happy customers all over the world. The delivery cost will depend on your distance from our nearest distribution center. We also offer a variety of payment currencies to choose from.

Can I return the BATHMATE pump?

Of course you can, if you are not satisfied with our products, you can return them within 14 days without any reason and we will return them for a refund unconditionally.

Our Promise

Product Promise:

Results are guaranteed within 14 days of purchase or return for a full refund.
All Bathmate come with a free 2 year warranty.
Free, private worldwide shipping.

Service Pledge:

We provide cash-on-delivery service, so you can receive the goods before payment, 0 risk, safe and more assured.
If you are not satisfied with our products, you can return them within 14 days without any reason, and we will unconditionally process your return for a refund.
We always uphold the principle of customer first, if you have any questions or comments about our products or services, please feel free to contact us, we will do our best to help you.

Terms.
This offer is only valid for pumps purchased through their official website.
If you request a refund within the first 14 days and later decide to repurchase, the offer will no longer be available. This is necessary to avoid abuse of the offer.