Contact Us
Contact Us
We always welcome your inquiries and feedback.
Our Promise
Product Promise:
- Results are guaranteed within 14 days of purchase or return for a full refund.
- All Bathmate come with a free 2 year warranty.
- Free, private worldwide shipping.
Service Pledge:
- We provide cash-on-delivery service, so you can receive the goods before payment, 0 risk, safe and more assured.
- If you are not satisfied with our products, you can return them within 14 days without any reason, and we will unconditionally process your return for a refund.
- We always uphold the principle of customer first, if you have any questions or comments about our products or services, please feel free to contact us, we will do our best to help you.
Terms.
This offer is only valid for pumps purchased through their official website.
If you request a refund within the first 14 days and later decide to repurchase, the offer will no longer be available. This is necessary to avoid abuse of the offer.

We have been cooperating with UM Products Ltd. (Bathmate/Hydromax manufacturer) for many years, and have established a very good relationship and joint efforts to build up the Bathmate/Hydromax brand and products. As a distributor in Asia, we strive to offer the best discounts and support for all Bathmate/Hydromax products before and after the sale.
We put integrity and attitude first to ensure that every customer and every business has a pleasant and long-lasting relationship with us.
Email: admin@ibathmate.com
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